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Why won't my laptop play audio cd's anymore?

A couple of weeks ago, I popped a music cd into my laptop and instead of running, the screen ended up with coloured vertical bars. I thought it was just a fluke, tried again, nope, still got the vertical bars (although not necessarily the same colour).

A cd with files on it is just fine. But other music cd's won't work. Why is this happening and what can I do so that my laptop will play music cd's again?

Update:

I don't even get to choose a program--it just goes straight to the weird screen and I have to shut the computer off.

5 Answers

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  • Anonymous
    1 decade ago
    Favourite answer

    OH ..first try to ree install your video player program....you can get it online for free.... like windows media player or what ever you had...

  • Anonymous
    5 years ago

    This is just a guess, but I'm wondering if maybe the driver for the CD drive needs to be updated. Check out the support/drivers page for your laptop on the Dell website and see if there are any updated drivers for the CD drive or anything related to audio.

  • Anonymous
    7 years ago

    A good burning software I recommend is Ashampoo Burning. It's 100% free and can be downloaded here: http://bit.ly/1sW26Qe

    If you want to create a DVD that works on a common DVD player, you definitely need a burning software. Copying the files of the movie as is won't work (If you do so your DVD player will not be able to play the video/movie properly). Ashampoo is a good option for every "burning need". It's reliable and professional, It can be used both for CDs and DVDs and it's very easy to use.

  • BC
    Lv 6
    1 decade ago

    If your CD drive runs data disks but not music, you may have lost a driver or have corrupted drivers. Try going to Device Manager and updating your drivers for the CD drive. You should also go to Control Panel and check the sound section. Make sure your hardware is working. This might fix your problem. However, you might also need a new CD player. Try the cheap and simple stuff first.

  • gero
    Lv 4
    5 years ago

    Cd Will Not Play

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