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$ asked in Computers & InternetHardwareDesktops · 1 decade ago

Iphone not recognized by windows 7 64bit (new computer) ?

Hey everyone I just bought a new PC running windows 7 64 bit version and tried installing I tunes which installed fine, but when I connect my 3G I phone to the computer nothing happens in I tunes and also windows does not even sense that it is connected, but my phone does charge no indication on the phone tho (like if its sync) but after an hour it has a full battery. I also have a windows XP PC and a Compaq laptop running 32 bit vista which works perfectly with my I phone. One thing I did notice on my new win 7 PC is that Apple Mobile Device is not installed and so I disabled all my firewalls and so on, I even put it in administrator mode and in compatibility mode and tried installing I tunes again but I still had the same problem and Apple Mobile Device was not installed. Even if I don't have I Tunes shouldn't Windows pick up the I phone as say a mass storage or camera device?? '

Please any help would really be appreciated as I need to sync my I phone asap.

Update:

I also tried looking for apple mobile device manager on my computer and could not find it tired looking online for it but apparently its packed with I tunes so no seperate download and I tried all different versions of I tunes re installing - uninstalling to no avail.

2 Answers

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  • Quo
    Lv 5
    1 decade ago
    Favourite answer

    Actually Windows will not automatically detect an iPhone or most other Apple products for that matter. Unless you have Apple Mobile Device installed. If I'm not mistaken you still haven't, and that's what the problem is. Your iPhone is still able to charge because USB ports, in a way work like outlets. Anything plugged into a USB port will receive power.

    Go install Apple Mobile Device Support on your computer.

  • Anonymous
    5 years ago

    Uninstall iTunes ..ensure you have iTunes sixty 4 bit put in examine your itunes connections utilising itunes >help > Run Diagnostics to ensure your ports and such desire this facilitates

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