Does this seem right? What your input on it?

Question

In the newspaper there was a sticker for a free hair cut. (new clients) The place opened in early June. My other barber has construction in front on her shop..  I hate dealing with construction traffic.

I asked the  gal if she knew how to cut a medium bald fade. She told me she did. The cut was nice and I was doubtful as I left. So I went home to check in my hair cut in the restroom (better lighting)  She made one area look blocked/ pointy on area. 
I e-mailed them a complaint. With in a few days I received an e-mail from the manger. Saying  I can come back for a free haircut. Make sure I bring in the e-mail with me the next time I come in.

I could not remember her name (the lady that cut my hair there.)
  This time, another lady cut my hair. She did a great job. But I doubt I be returning lol. I like my regular barber and I'm comfortable with her cutting my hair.

? · Accepted Answer

seems so dramatic, especially because they were willing to offer you a free haircut to make up for their mistakes.

Valleycat1 · Answer

what is your question?  you were not happy with your free hair cut, so they re-did it for free.  are you asking if it is okay for you not to go back and actually pay for a cut?  yes, it is okay.  every single time you decide it is time for a cut, you can decide to go anywhere you want. at least you know now you have a back up plan if you cannot see your regular person.

? · Answer

I don't understand the question.  Usually if haircutting places mess up, they fix it at no charge.

What are you asking?

Does this seem right? What your input on it?

3 Answers